Welcome to Dispute Resolution Services
DRSL is a specialist dispute resolution company. It provides services and systems to solve disputes between organisations and the people they come into contact with.
DRSL is the preferred tenderer to provide the reserve dispute resolution scheme for the financial industry. The new scheme has been established by government, and will be called the Financial Dispute Resolution (FDR) service. It will be an independent and alternative dispute resolution scheme, and will be available to anyone in the financial services industry. Financial service providers and advisers can register their interst with FDR now. For more information, see the FDR Introduction page.
Do you need dispute resolution services?
DRSL provides services for individual disputes, or it can help your organisation to develop its own dispute resolution service.
Do you currently have a dispute with ACC?
If you have a dispute with ACC DRSL can help you with the next steps – starting mediation or applying for a formal review.
Do you have a dispute with a telecommunications company?
DRSL also manages the Telecommunication Dispute Resolution service (TDR). More information about TDR can be found at the TDR web site.